Risk Management Certificate Program | Florida Health Care Association

Event locations

Live program

November 16-17, 2022
FHCA Education and Training Center

307 West Park Avenue
Tallahassee, FL 32301

Virtual Program, Live Broadcast

November 16-17, 2022
Via Zoom

FHCA’s Risk Management Certificate Program is designed to enable participants to effectively implement or improve their risk management program. Leaders in risk management, including representatives from the Agency for Health Care Administration, will address topics focusing on advance directives, implementation of Florida State risk requirements, and federal risk-related regulations. The program will also expand participants’ knowledge of high-risk areas such as escapes, major incidents and accidents, and more. Additionally, participants will be educated on reporting requirements under state and federal guidelines as they relate to risk and investigation and documentation standards.

The program offers two opportunities for participants to earn 16 hours of continuing education. Join FHCA November 16-17 in Tallahassee for the program live, in person, or for those unable to attend in person, take part in our live virtual broadcast. Participants will also be required to complete 2-hour on-demand sessions and a post-examination for full completion of the certificate program.

In-Person Program

  • Delivered long 10 personal sessions and 2 two-hour sessions on request.
  • Training dates: Nov. 16-17 at the FHCA Education and Training Center in Tallahassee.
  • Sessions on demand: Registered participants will be emailed 2 two-hour on-demand sessions by November 3rd. Both on-demand sessions must be completed by December 13th at 4pm EST to receive CEUs.
  • Training materials: 2 video sessions on demand; after the exam; handout materials
  • Credits for continuing education: FHCA will post CE Broker contact hours by December 15, 2022. Participants must complete 12 hours of live in-person sessions, 2, two-hour on-demand sessions, and a post-exam by December 13 at 4:00 pm EST at receive CEUs.

Virtual Program, Live Broadcast

  • Delivered long 10, live streaming sessions and 2 two-hour on-demand sessions.
  • Training dates: Registered participants will have access to the live Zoom sessions on November 16-17. These sessions will also be recorded and available for viewing from November 17th to December 13th.
  • Sessions on demand: Registered participants will be emailed 2 two-hour on-demand sessions by November 3rd. Both on-demand sessions must be completed by December 13th at 4pm EST to receive CEUs.
  • Training materials: 2 video sessions on demand; after the exam; handout materials
  • Credits for continuing education: FHCA will post CE Broker contact hours by December 15, 2022. Participants must complete 12 hours of education sessions, 2, two hour on-demand sessions, and post-exam by December 13 at 4:00 pm EST to get CEUs.

Meet the speakers

Robin Allen received her undergraduate and graduate degrees from Florida State University in Speech-Language Pathology. She has worked in private clinics, acute care, rehabilitation hospitals and long-term care in various roles including leadership and direct patient care. Robin became a Healthcare Risk Manager in 2002. Since then, she has focused her efforts on proactive Risk Management in Long Term Care, including developing and implementing risk management programs for three companies in and outside of FL. Robin is currently the Corporate Risk Manager for Synergy Healthcare Services.

Robin A. Diaper is President of RB Health Partners, Inc., a long-term care consulting firm. She is the past chair of FHCA’s Emergency Preparedness Council, past chair of FHC-PAC, and a long-term care advocate through volunteering and affiliation with numerous professional associations and committees. Robin is a featured state and national presenter, is a trainer for FHCA’s RAI-MDS-PPS Bootcamp, and has been educating on this and other topics nationally since 1998. RB Health Partners, Inc. has a strategic partnership with the FHCA, consulting with the Association on quality issues, including survey readiness.

Karen Goldsmith She currently serves as FHCA’s Regulatory Counsel and previously served as Legal Counsel to the Florida Health Care Association since 1980. She is on the American Health Care Association’s Legal Subcommittee and served as its Chair for three years . She is active in the American Health Lawyers Association and served as Chair of their Long-Term Care Subgroup for two years. It has been published in several books produced by AHLA. She practices primarily in long-term care.

Hazel Mahoney has been a registered nurse since 1978, first training in England, working in the Middle East, and then moving to Florida in 1990. She has worked in hospitals, long-term care centers, and health care organizations. doctors in different capacities. Hazel completed her BA in Health Administration through the University of Dundee’s distance learning program in 2012. Hazel has developed, implemented and monitored clinical risk management programs for three long-term care companies in Florida, moving into Compliance in 2013. In 2014 , Hazel achieved certification in Healthcare Compliance and Healthcare Privacy Compliance. She has developed, implemented and now oversees comprehensive Ethics and Compliance Programs for various operating companies that meet OIG guidelines.

Kim Broom has been a registered nurse for 35 years with 22 of those years in long-term care as Director of Nursing, Regional Nurse Consultant and other roles. She is a risk manager and for six years was the administrator of a 68-bed assisted living center with a Congregation Extended Care license. She came to FHCA in May of 2017 and is the liaison to the Senior Clinicians Council, the Risk Compliance Council and the Florida Center for Assisted Living (FCAL) Committee.

Event agenda

Part 1

State and federal regulatory requirements imposed by the AHCA

  • Risk management requirements for skilled nursing facilities
  • Risk Management Reporting
  • State Adverse Event Reporting

  • Federal abuse, neglect, exploitation/appropriation and injury of unknown origin (ANEMMI)
  • COME Federal

Part 2

Welcome and advance directives

Question and Answer Session

  • Robin Bleier, President, RB Health Partners, Inc.
  • Hazel Mahoney, Chief Compliance Officer, Facility Support Company
  • Kim Broom, FHCA Director of Clinical and Risk Management
  • Karen Goldsmith, FHCA Regulatory Consultant

Advance Directives (Part 1)

  • Karen Goldsmith, FHCA Regulatory Consultant

Advance Directives (Part 2)

  • Karen Goldsmith, FHCA Regulatory Consultant

Risk Education (Faculty Staff)

*One hour hazard education requirement

  • Robin Bleier, President, RB Health Partners, Inc.

Incident and Accident (IA) Reporting.

  • Kim Broom, Director of Clinical and Risk Management, Florida Healthcare Association

CA Investigations/Registration/Determination if Adverse

  • Robin Allen, Corporate Risk Manager, Synergy Healthcare Services

Root cause analysis processes

4 Ps, 5 Ws, SBAR, Fishbone, Multi-voting, etc.

  • Robin Bleier, President, RB Health Partners, Inc.
  • Hazel Mahoney, Chief Compliance Officer, Facility Support Company

Comment/Concern/Complaint

  • Robin Bleier, President, RB Health Partners, Inc.

Monthly Risk Management Meeting/QAA-QAPI

  • Hazel Mahoney, Chief Compliance Officer, Facility Support Company

Corporate Compliance Program Requirements

  • Hazel Mahoney, Chief Compliance Officer, Facility Support Company

Completion of the exam

  • Robin Bleier, President, RB Health Partners, Inc.

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